At lucky100, your privacy is not an afterthought — it is a foundational part of how the platform was built. This Privacy Policy explains what personal data lucky100 collects, why it is collected, how it is used, and the rights you hold over your own information.
All personal data stored by lucky100 — including CNIC details, contact information, and financial records — is encrypted at rest using industry-standard protocols. No plain-text storage of sensitive documents is permitted on the platform.
lucky100 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data shared externally is shared only with service providers directly required to operate your account — such as KYC verifiers and payment processors.
Lucky100 uses cookies to maintain your session, remember your preferences, and analyse platform performance. No third-party advertising cookies are placed without your awareness. You may manage your cookie preferences at any time through your browser settings.
Financial data related to your JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions is handled through secure, tokenised payment channels. lucky100 does not store full payment credentials on its own servers.
Where lucky100 relies on your consent to process personal data — such as for marketing communications — you may withdraw that consent at any time. Withdrawal of consent will not affect the legality of data processing carried out before the withdrawal.
When lucky100 makes material changes to this Privacy Policy, you will be notified via your registered email address or through a prominent notice on the platform prior to the changes taking effect. Continued use of the platform constitutes acceptance.
You may request a copy of all personal data lucky100 holds about you at any time. Requests will be fulfilled within a reasonable period, subject to identity verification.
If any personal data lucky100 holds about you is inaccurate or incomplete, you have the right to request correction. Contact support with the relevant details and supporting documentation.
You may request deletion of your personal data in certain circumstances. Note that lucky100 is required to retain certain records for legal, AML, and regulatory compliance purposes for defined minimum periods.
You may request that lucky100 restrict the processing of your personal data in specific circumstances — for example, while a data accuracy dispute is being resolved.
Where data is processed on the basis of your consent or a contract, you may request that lucky100 provide your data in a structured, commonly used, machine-readable format.
You may object to lucky100 processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your personal circumstances warrant it.
This Privacy Policy is issued by lucky100, the operator of the online gaming and sports betting platform accessible at lucky100.pro ("the Platform", "lucky100", "we", "us", "our"). lucky100 acts as the data controller in respect of all personal data collected and processed through the Platform.
This Policy applies to all players, registered account holders, prospective users who browse the Platform without registering, and any individual whose personal data is processed in connection with the use of lucky100's services — including cricket betting, live casino, slots, W Live, Mine, and all future product additions.
Pakistani Players: This Privacy Policy has been prepared with Pakistani users in mind. All payment processing references pertain to PKR-denominated transactions via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
Lucky100 collects personal data in two ways: data you provide directly, and data collected automatically through your use of the Platform. The categories of data collected include the following:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan (front & back) | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | Payment method type, account reference (tokenised), deposit and withdrawal history in PKR | Deposit, withdrawal, KYC |
| KYC Documents | Utility bills, bank statements, proof of payment ownership | KYC verification process |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Whenever you contact support |
| Category | Examples |
|---|---|
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths, login timestamps |
| Location Data | Approximate geographic location derived from IP address (city/region level only) |
| Cookie Data | Session identifiers, preference cookies, analytics tokens — see Section 8 for full details |
Lucky100 uses the personal data it collects for the following purposes:
Lucky100 does not use automated decision-making that produces legal effects concerning you, except where required for fraud detection and AML screening — in which case you have the right to request human review of any automated decision that adversely affects your account.
Lucky100 processes your personal data on the following legal grounds:
Lucky100 does not sell your personal data. We share personal data only in the following limited circumstances and only to the extent necessary for the stated purpose:
We share data with trusted third-party service providers who assist in operating the Platform, including identity verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), cloud infrastructure providers, and customer support tooling. All such providers are contractually required to process your data only as instructed by lucky100 and to maintain appropriate security standards.
Lucky100 may disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts where required by law, pursuant to a valid legal order, or where disclosure is necessary to protect the rights, safety, or property of lucky100, its players, or the public.
In the event of a merger, acquisition, or sale of all or a portion of lucky100's business assets, personal data held by lucky100 may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to data handling practices that result from it.
Lucky100 never shares your personal data with third-party advertisers, data brokers, or marketing platforms. Your data stays within the lucky100 service ecosystem.
Some of lucky100's service providers may be located outside Pakistan. Where personal data is transferred internationally, lucky100 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. Such safeguards include contractual data protection clauses binding the receiving party to equivalent obligations.
Lucky100 does not transfer personal data to any jurisdiction without first conducting a risk assessment of the recipient's data protection environment and implementing appropriate transfer mechanisms.
Lucky100 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting obligations. The following general retention guidelines apply:
Upon expiry of the applicable retention period, data is securely deleted or anonymised such that it can no longer be attributed to any individual.
Cookies are small text files placed on your device when you visit the lucky100 platform. They help lucky100 recognise your device on subsequent visits, maintain your session, and understand how the Platform is used. Lucky100 also uses similar technologies such as local storage and pixel tags.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — required for Platform to function |
| Functional | Remembering your language, game preferences, and display settings | Yes — via browser settings |
| Analytics | Understanding how players navigate the Platform to improve user experience | Yes — via browser settings |
| Responsible Gaming | Tracking session duration to power time alerts and reality check features | No — required for player safety features |
Lucky100 does not place third-party advertising or cross-site tracking cookies. You may configure your browser to block or delete cookies at any time, though doing so may affect the functionality of certain Platform features.
The lucky100 Platform is strictly intended for individuals aged 21 years and above. Lucky100 does not knowingly collect personal data from persons under the age of 21. Age is enforced through CNIC-based identity verification during the KYC process.
If lucky100 becomes aware that personal data has been collected from a person under the age of 21 — whether through fraudulent registration or otherwise — the account will be immediately suspended, all associated funds will be reviewed, and the data will be deleted or handled in accordance with applicable legal requirements.
If you are a parent or guardian and believe a minor has registered on lucky100, please contact support immediately at [email protected] with relevant details so the matter can be investigated without delay.
Lucky100 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
Whilst lucky100 takes every reasonable precaution to secure your data, no digital platform can guarantee absolute security. You are responsible for maintaining the security of your login credentials and for notifying lucky100 immediately if you suspect unauthorised access to your account.
To exercise any of the data rights described in this Policy — including access, rectification, erasure, restriction, portability, or objection — please submit a written request to the lucky100 support team. To protect your privacy, all rights requests require identity verification before they can be processed.
Lucky100 will not charge a fee for processing a data rights request unless the request is manifestly unfounded, repetitive, or excessive. In such cases, lucky100 may charge a reasonable administrative fee or decline to act on the request, and will explain its reasoning in writing.
Lucky100 reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements, Platform features, or data handling practices. When material changes are made, lucky100 will notify registered players via email to the address on file, or via a prominent in-platform notification, no less than fourteen (14) days before the changes take effect.
The current version of this Privacy Policy will always be accessible at lucky100.pro/privacy-policy. The effective date at the top of the document reflects the date on which the most recent version came into force. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of those changes.
This Privacy Policy was last updated on 1 January 2026. If you have questions about any change, contact [email protected] before the change takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way lucky100 handles your personal data, please reach out to the support team using the details below. All privacy-related correspondence is treated with strict confidentiality.
For data rights requests specifically, include "Data Rights Request" in your subject line and provide your full registered name and account email to help us locate your records and process your request without delay. See Section 11 for full instructions on exercising your data rights.
Lucky100 is built on transparency and trust. Now that you know exactly how your data is handled, explore Pakistan's premier cricket betting and casino platform — all in PKR. 21+ only. Play responsibly.
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